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‎01-28-2023 10:41 AM - edited ‎01-29-2023 01:03 PM

HP Recommended

the printer queue is not clearing after I print a document so I can't print a second document without stopping the printer spool and deleting the print queue.

 

I have tried all of the items in the post  Solved: print spooler will not clear after printing pages - HP Support Community - 6520926
Unfortunately, there is no install for my HP photosmart C4750. -- I should not have to go buy a new printer


A bit more.... this only seems to be an issue when printing PDFs or multiple page documents

 

Im sure I need updated device drivers, but where do I get them?


Any suggestions

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1 REPLY 1

‎01-29-2023 01:30 PM

HP Recommended

I believe I have solved the issue


I found the ORIGINAL install disk for my printer and installed the printer

It works again!!!!

 

The drivers that come with windows are broken for older HP printers

It would be great  HP could post the original drivers for other to users  to fix their printers

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