went to print a word doc and excel doc in colour but only b/w, in settings and page setup the option in paper/layout to change to colour in not showing, have tried ticking box "print in background colours". carnt remember which but sometimes there is an option to change to colour but when i select it it changes back to b/w saying reset due to conflict with printer settings but carnt find any think else to change. prints ok in photos, test page etc. there is ink in printer, contacted support but every think suggested failed. ran all troubleshooting and fixing options but no help at all. any ideas , suggestions or help much appreciated thanks bob.
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