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‎02-15-2017 03:49 PM

HP Recommended

Hi, i been using my officejet 4635 with no problems and then all of a sudden the screen is frozen. it will power on and power off but that is all. What can I do to unfreeze the screen?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-15-2017 05:22 PM

HP Recommended

You can disconect and connect the printer. If this happens again do the same thing go to settings and press reset printer.

If my post helped, click the White thumbs up symbol to say thanks.
Please mark Accept As Solution if my post solved your problem.
I'm a volunteer.
I help persons in my spare time. :OpenSmile:

View solution in original post

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1 REPLY 1

‎02-15-2017 05:22 PM

HP Recommended

You can disconect and connect the printer. If this happens again do the same thing go to settings and press reset printer.

If my post helped, click the White thumbs up symbol to say thanks.
Please mark Accept As Solution if my post solved your problem.
I'm a volunteer.
I help persons in my spare time. :OpenSmile:
Was this reply helpful? Yes No
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