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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: officejet 4635 frozen touch screen
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02-15-2017 03:49 PM
Hi, i been using my officejet 4635 with no problems and then all of a sudden the screen is frozen. it will power on and power off but that is all. What can I do to unfreeze the screen?
Solved! Go to Solution.
Accepted Solutions
02-15-2017 05:22 PM
You can disconect and connect the printer. If this happens again do the same thing go to settings and press reset printer.
Please mark Accept As Solution if my post solved your problem.
I'm a volunteer.
I help persons in my spare time.
02-15-2017 05:22 PM
You can disconect and connect the printer. If this happens again do the same thing go to settings and press reset printer.
Please mark Accept As Solution if my post solved your problem.
I'm a volunteer.
I help persons in my spare time.
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