officejet 7612 has new cartidges, but is only printing in light blue and grey. also has blank lines

[imjdv]

printouts look like white stripes have been painted across the page (it skipping horizontal lines across each image).  also only printing in light blue and grey.  other cartridges are full.

[imjdv]

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[sandytechy20]

@imjdv

Welcome to HP support community.

Try the steps mentioned in this HP document to fix the issue:-Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.