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HP Recommended

Hi, the updated of the firmware was realized by HP support remotly, but it didn't solved the problem, it was worst, now, when i conect the printer with de USB, the display of the printer says PRINTING, but it doesn't nothing. Changing the driver to officejet 8100 it prints, but first send a page wih 4 lines  "GET /DevMgnt/ProductConfigDyn.xml HTTP/1.1 HOST:" and then prints my page. 

HP Recommended

The fix for me was to make the printer wired or wireless.

USB wasn't ever going to work it seems.

HP Recommended

J'ai résolu ce problème en changeant le Port de l'imprimante.

 
 
I solved this problem by changing the printer port.
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