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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: page count

Create an account on the HP Community to personalize your profile and ask a question
07-04-2023 03:33 AM
If you notice unexpected pages added to your print history on your HP account, it could be due to various reasons. Here are a few possibilities and steps you can take to address the issue:
Check for Unauthorized Access: Ensure that no one else has access to your HP account or printer. Make sure your account credentials are secure and change your password if necessary. If you suspect unauthorized access, contact HP customer support for further assistance.
Monitor Printing Activity: Keep an eye on your printer to see if any print jobs are being initiated without your knowledge. If you notice any suspicious activity, investigate further to determine the cause. It's possible that someone might be using your printer without permission.
Run a Security Scan: Perform a security scan on your computer and network to check for any malware or viruses that might be causing unauthorized printing. Use reliable antivirus software and keep it up to date.