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Message 1 of 2
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page separator pad on HP C5240 replacement

HP Recommended
HP Photosmart C5240 All-in-one printer
Microsoft Windows 8.1 (64-bit)

My page separation pad is degraded and sticky,  leaving a green line on my page.   How do I remove/ replace this green pad?  

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@InaDT, Welcome to HP Support Community!

 

Well, the separator pad is not a replaceable part of the printer.

 

Please reach out to the HP Support in your region regarding the service options for your printer or you can also take it to the nearby service center for help.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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