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My page separation pad is degraded and sticky, leaving a green line on my page. How do I remove/ replace this green pad?
@InaDT, Welcome to HP Support Community!
Well, the separator pad is not a replaceable part of the printer.
Please reach out to the HP Support in your region regarding the service options for your printer or you can also take it to the nearby service center for help.
Hope this helps!
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TEJ1602 I am an HP Employee
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