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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- paper feed error

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01-15-2019 02:48 PM
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Use an automated utility to clean the paper feed rollers inside the printer.
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Press the Power button to turn on printer.
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Remove paper from the input tray.
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Press and hold the Power button, press the Cancel button
three times, press the Start Copy Color button
seven times, and then release the Power button.The printer makes some noise for approximately one minute.
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Wait until the printer is silent before you proceed.
If the issue persists, please perform the remaining steps from this document: https://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/model/8296174...
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee