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‎01-14-2019 10:09 AM

HP Recommended
Product: Deskjet 3634
Operating System: Microsoft Windows 10 (64-bit)

Printer error E4.  Paper does not feed into printer.

1 REPLY 1

‎01-15-2019 02:48 PM

HP Recommended

@drphysics

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

Use an automated utility to clean the paper feed rollers inside the printer.

  1. Press the Power button to turn on printer.

  2. Remove paper from the input tray.

  3. Press and hold the Power button, press the Cancel button three times, press the Start Copy Color button seven times, and then release the Power button.

    The printer makes some noise for approximately one minute.

  4. Wait until the printer is silent before you proceed.

If the issue persists, please perform the remaining steps from this document: https://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/model/8296174...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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