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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- paper too short

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03-02-2018 09:53 PM
I get the following message when trying to print using regualr letter sized paper, paper too short, not print paper is less than 4.9"/12.5 cm please help
my printer is HP deksjet inkladvantage 3545
03-03-2018 01:01 PM
I have not seen that particular error -- it is likely the Paper Size is not set / adjusted correctly within the application / program used to submit the job to the printer.
Adjust the Media type (kind of paper) and the Paper Size in Properties / Print Preview before submitting job to printer.
Preparation
Printer Software - Installation
NOTE: If using USB, disconnect the USB cable between the printer and the computer before starting the installation. Connect the cable when instructed to do so (toward the end of the installation procedure).
Download, save, and install the Full Feature Software for your Operating System version
After the software is installed, Restart the computer and log in
Video help
NOTE: Videos may be found in one or more locations (depending on printer / software / version)
Open the printer’s Software and Drivers page >
Scroll down and select Related Videos > Click View All >
Find and view the relevant video
OR
Open the printer’s Homepage >
Scroll down and select Video Tutorials > Click View All >
Find and view the relevant video
Firmware
Consider installing the printer Firmware
READ (when provided) all instructions before installing the firmware
If / After the firmware is installed, Restart the computer and log in
Reminder: Firmware is only updated after the printer software is installed / functional.
How-to
Chapter 3 Print (starting on page 9)
Chapter 4 Paper basics > Load Media (Page 26)
Reference
Printer Homepage – “Things that are your printer”
Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more
HP Deskjet Ink Advantage 3545 e-All-in-One Printer
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