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09-08-2025 05:22 PM
Product: HP ENVY 6055 All-In-One Printer
How do I get someone on the phone who can actually help me troubleshoot my printer? We can print from our phones but are not able to print from my MacBook and I don't know why. I need someone who can walk me through how to fix it.
1 REPLY 1
09-08-2025 05:27 PM
If your printer is under warranty you will need to start the process by going to support.hp.com and create a case. If the printer is out of warranty your option for phone support is to subscribe to HP Smart Friend service.
https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.




I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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