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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- photo prints won't fill up my 4x6 photo paper.

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04-02-2019 06:19 PM
Welcome to the HP Support Community
Could you please help me with the exact model name or the product number of the printer and the operating system of the computer?
Did you try printing from a different application?
Are you facing any issue while printing a regular document?
Keep me posted.
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
04-02-2019 06:56 PM
Thank you for your response. Its an hp 2652 running windows 10 64 bit. I tried printing from a number of applications with same results. I hooked up an old printer and there was no problem printing from it. I have not tried printing a text document.
04-05-2019 01:40 PM
This is a driver issue.
I recommend you delete the driver at the root level and Install the drivers, follow the steps below:
Remove the USB if connected
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
Then, Click on this link: https://support.hp.com/in-en/drivers/selfservice/hp-deskjet-2652-all-in-one-printer/15787933 and download the drivers and Install the driver.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
04-05-2019 02:12 PM
Thank you for responding. I have already tried your recommendation without success. I believe this printer does not support borderless printing. I tried printing photos from an old hp printer connected to my sons PC and it has the same problem. After researching I found neither hp printers support borderless printing and I think that may be the csuse. If you or anybody can confirm that would be very helpful. Thank you.
04-05-2019 07:02 PM
You got it right!
Click on this link: https://support.hp.com/in-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/model/157879... for Product Specifications.
As you said. Yes, this printer does not support Borderless printing.
Keep me posted.
Have a great day!
Raj1788
I am an HP Employee