power button flashes, printer will not print

[gboutiette]

Printer button flashes, printer will not print

[Kuroi_Kenshi]

Hi @gboutiette,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the HP DeskJet 2855e printer button flashing issue!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check the Printer's Connections:

• Ensure the printer is properly connected to a power source.
• Verify that the printer is connected to your computer or network. If using Bluetooth or Wi-Fi, ensure the network connection is active.

Inspect Print Cartridges:

• Open the printer and verify that the print cartridges are installed correctly.
• Ensure the cartridges have enough ink and are not damaged. Replace them if necessary.

Resolve Paper Jams:

• Open the printer’s access door and inspect for any paper jams or obstructions.
• Remove any jammed paper and check that the paper tray is correctly loaded with paper.

Restart the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 30 seconds, then plug it back in and turn it on.

Check for Error Messages:

• Use your printer’s display panel or connected device to check for any error messages that might give further insight into the issue.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,