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HP Recommended
HP ENVY Pro 6420 All-in-One Printer
Microsoft Windows 8.1 (64-bit)

I have a printing problem: when I give the print order, the first sheets come out with only the first lines printed, the rest of the page is blank! then after 3 or 4 sheets, the whole printed page comes out !!

How is it resolved? Thank you.

2 REPLIES 2
HP Recommended

Hi @Alhuda,

 

Welcome to the HP Support Community. 

 

I understand that you are facing issues with printing. I'd like to help!

 

Please go through the document here and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Alhuda,

 

As we did not hear from you, I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

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