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‎12-21-2016 04:47 AM

HP Recommended

I'm using an HP Envy 5642 - and I love it. But now, a week before Christmas, it has let me down terribly. I have lots of things to print and I get this Print Filter Pipeline Host failure. It begins to print a document, then stops before it even gets halfway. I followed the instructions given to someone else with the same printer, as well as I could, but it didn't fix the problem. Then I noticed that he had a different operating system than mine. I'm running Windows XP 2002. PLEASE tell me how to circumvent this annoying problem - before I tear out my hair!

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-22-2016 09:37 AM

HP Recommended

Follow yor daughters suggestion and uninstall the HP software.
 
Click here to download the Full Feature Software and Driver package for your printer.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

View solution in original post

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3 REPLIES 3

‎12-21-2016 11:23 AM

HP Recommended

What have you tried so far to solve this problem?

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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‎12-22-2016 02:13 AM

HP Recommended

I closed all open apps, then clicked on the Start menu. I found Disc Cleaning on the Control Panel and clicked it, then I emptied the Downloaded program files, the Offline web pages, and the Recycle bin. Then I tried the printer again, to no avail.However, those instructions were given to someone using a different version of Windows, but the same printer.

 

My daughter suggested I re-install the printer's software, but I haven't done that.

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‎12-22-2016 09:37 AM

HP Recommended

Follow yor daughters suggestion and uninstall the HP software.
 
Click here to download the Full Feature Software and Driver package for your printer.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
Was this reply helpful? Yes No
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