-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Printers will occasionally wake from sleep to perform maintenance.
It is possible other interruptions on the network might cause the printer to momentarily wake up. (That is a guess.)
The printer is best left to sleep as normal and allowed to wake when necessary for self-maintenance.
Yes, you can switch off the printer when it is not in use. Read the printer manual first for relevant information.
Yes, you have to option to return the product if it is within the return window - check with the store and return policy.
What else?
Your HP+ printer includes Concierge assistance.
Reminder: Today is a national holiday in the USA - you might have to wait until regular "work week".
Open HP+ Printer Homepage > Concierge Help > Click the Contact Us link in the Orange box
Main series website (non + model) includes any missing "Category" sections not found in the HP+ printer site
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 6455e All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
Printers will occasionally wake from sleep to perform maintenance.
It is possible other interruptions on the network might cause the printer to momentarily wake up. (That is a guess.)
The printer is best left to sleep as normal and allowed to wake when necessary for self-maintenance.
Yes, you can switch off the printer when it is not in use. Read the printer manual first for relevant information.
Yes, you have to option to return the product if it is within the return window - check with the store and return policy.
What else?
Your HP+ printer includes Concierge assistance.
Reminder: Today is a national holiday in the USA - you might have to wait until regular "work week".
Open HP+ Printer Homepage > Concierge Help > Click the Contact Us link in the Orange box
Main series website (non + model) includes any missing "Category" sections not found in the HP+ printer site
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 6455e All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community