printer 6835e error code c4eba341

[woodshil]

I am getting an c4eba341 code, printer-head locked up

[Kuroi_Kenshi]

Hi @woodshil,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the error code c4eba341!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Turn Off and On: Start by turning off your printer and unplugging it from the power source. Wait for about a minute before plugging it back in and turning it on.

Check for Obstacles: Open the printer’s access door and look for any paper jams or obstructions that might be preventing the print head from moving. Remove any obstacles you find.

Clear Paper Jams: If you find any paper jams, carefully remove them. Make sure to clear all bits of paper and check for any paper debris inside the printer.

Move the Print Head Manually: Try gently moving the printhead to see if it's stuck due to a mechanical issue. Be careful not to use too much force, as this might damage the printer.

Reset the Printer: Sometimes resetting the printer can clear error codes. You can do this by unplugging the printer from the power outlet, waiting for a minute, and then reconnecting it.

Check Ink Cartridges: Ensure that the ink cartridges are installed correctly and securely. Remove and reinstall them if necessary.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,