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‎12-01-2024 06:06 PM

HP Recommended
Product: 8015e

Hi,

My printer 8015e keeps asking me to print the page alignment and then scan it for aligning the page. It never used to do this until now. I tried cleaning the head but to no avail. My ink cartridges are still 3/4 full. I tried turning on and off the printer, resetting it and still keeps prompting me. It is annoying and a waste of ink and paper. Please advise what I should do? 

to add: my printer has also been difficult to setup with HP smart. I don't know if this is part of the problem. Many thanks.

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