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‎01-27-2023 01:54 PM

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have owned this printer for almost 2 years and suddenly, every so often (at least 2x week) my printer will suddenly start acting as though its trying to print something. (Nothing has changed. Same PC, same network, same everything. )  When i open the top and look at it internally (where the ink cartridges are located), I can see that they appear to be trying to move. If i move the cartridges to the center of the printer, I can see the pieces underneath the cartridges moving back and forth as though they are trying to get the cartridges to move, but cannot. There is nothing i can do to stop this from happening besides unplug it. Sometimes it continues even when i plug it back in. Let me be clear, I am not trying to print anything. And since i live alone, no one else is either.  What is happening and how do i stop this from happening??? 

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