printer asking for password

[Handsome1124]

I have a hp color laser jet pro mfp m180nw when i open the printer app it asks me for a password after going to 'advanced' then 'system' , this is where its asking for a password. I don't remember ever setting a password here. 

[Raj_05]

Hi @Handsome1124,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Color LaserJet Pro MFP M180nw is asking for a password and you don’t remember setting one, it’s likely that the printer’s administrator password was either set by someone else or defaulted to a password that’s been forgotten.

Here are some steps you can try:

Default Password: Many HP printers use default passwords for the admin settings. Try the following common defaults:

• Blank (just press Enter)
• admin (or admin as both username and password)
• 0000 or 1234

Reset to Factory Defaults: If you cannot remember the password, you might need to reset the printer to factory settings. Be aware this will erase all current settings and configurations. To reset your printer:

• Locate the Settings menu on the printer's control panel.
• Look for Restore Defaults or Factory Reset option.

Check Documentation: Review any documentation or setup guides that came with your printer, as they might contain information about default passwords or how to reset them.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support