printer cartridges will not snap in

[stevecg]

cartridges will not snap in and keep popping out

[sandytechy20]

@stevecg

Welcome to HP forums, I see that you are unable to install the cartridge in the printer.

Are you using genuine HP ink cartridges?

Meanwhile:

Make sure you are using HP950 and HP 951 ink cartridges.

If you are using the correct cartridge, carefully reinsert each of the ink cartridges into its slot, and then push the ink cartridge down and forward until it clicks into place.

Figure : Reinserting the ink cartridge

Make sure each colored dot on the ink cartridge label matches the colored dot on the print carriage.

Figure : Matching the colored dot on the print carriage

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others

Cheers.

[Dee408]

I have replaced the cartridges several times.  I never had this problem before.  I am using the correct HP print cartridge (901).  It just will not do that final click in place.  Sometimes it seems to, but as soon as you try to operate the printer, it pops out.

[Betty0610]

@Dee408

Welcome to the HP Support Community.

To help you further with this, let us know the Printer name.

Thanks 🙂