printer error code EBS00P0013

[Hk131]

I need help top fix error  EBS00P0013

[zoey7886]

@Hk131, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your printer error code! 

We're thrilled to have the opportunity to assist you and provide a solution.  

The error code EBS00P0013 on your HP LaserJet MFP M139we printer typically indicates a specific issue that might require detailed troubleshooting steps. Here are some steps to help resolve this error:

Restart the Printer:

• Turn off the printer using the power button.
• Disconnect the power cord from the back of the printer.
• Wait for about 60 seconds.
• Reconnect the power cord and turn on the printer.

Check for Firmware Updates:

• Ensure that your printer is running the latest firmware.
• Visit the HP Support Page and search for your printer model.
• Download and install any available firmware updates.

Check Connections:

• Ensure that all cables (power, USB, and network) are correctly connected.
• If using a wireless connection, ensure the printer is connected to the correct network.

Reset the Printer:

• Perform a factory reset to clear any persistent issues.
• Navigate to the printer’s settings menu.
• Select Restore Factory Defaults or Reset All Settings.  

Hope this helps!

Take care, and have an amazing day!  

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Regards,