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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- printer has been blocked

Create an account on the HP Community to personalize your profile and ask a question
11-19-2022
02:54 AM
- last edited on
11-21-2022
08:00 AM
by
Ric_ob
my printer is saying its blocked as i have just put a different ink cartridge in.
how can i take this off being blocked.
11-23-2022 05:21 AM
Hi @islarose,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please get back to me with the details listed below:
- Are you using non-HP cartridges?
- Operating system installed on the computer connected to the unit.
- Connection method - USB, physical LAN, or wireless?
- Error messages (if any) - on the printer display and/or computer, any patterns for flashing lights.
Take care and have a great day ahead.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!