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‎08-25-2019 02:50 AM

HP Recommended
Product: D9L63A Officejet Pro 8210
Operating System: Microsoft Windows 10 (64-bit)

My Officejet 8210 wireless printer shows as "Unknown" in my router wireless client list.

How can I make the router list display the printer name?

Printing is fine.

Using EWS, the printer appears to be named.

Router: TP-Link Archer C59

 

1 person had the same question
3 REPLIES 3

‎08-25-2019 09:39 AM

HP Recommended

Thank you.

HP told me that my PC is infected with a virus or malware.

I was redirected to a support company (AnalytiqIT) who have charged me £250 to help with this issue.

I am also investigating this with the router manufacturer. I will post back in due course with my findings.

1 person found this reply helpful
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‎08-25-2019 06:57 PM

HP Recommended

Hello @stephen_ford

The @Nancytome3123's post is not a help support number. If you want to reach HP support, please Contact HP.

Sincerely,

Jacky-D

I work on behalf of HP
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‎08-25-2019 11:29 PM

HP Recommended

Where has her reply gone please? If you have deleted it, please put it back.

I don't like moderators trampling over my  posts.

It listed her as "I work for HP".

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