printer is saying filter failed, how do you fix

[Htaplin90_]

I am trying to print from my HP Deskjet 2700 series and I keep getting error filter failed. How do you fix?

[Raj_05]

Hi @Htaplin90_,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The "Filter Failed" error typically occurs when there is an issue with the print job processing on your computer. Here are some steps you can try to resolve the issue.

Restart your Printer:

• Turn off your HP Deskjet 2700 printer.
• Unplug the power cord from the back of the printer.
• Wait for about 1 minute.
• Plug the power cord back into the printer.
• Turn on the printer and try printing again.

Restart your Computer:

• Sometimes, issues with print jobs can be resolved by restarting your computer.

Check Printer Connection:

• Ensure that your printer is properly connected to your computer, either via USB or a wireless connection.

Update Printer Drivers:

• Visit the official HP website and download the latest drivers for your HP Deskjet 2700 printer. Outdated or incompatible drivers can cause printing issues.

Check Print Queue:

• Open the print queue on your computer and cancel any pending print jobs.
• Restart the print spooler service on your computer.

Reinstall Printer Software:

• Uninstall the current printer software from your computer.
• Download and install the latest version of the HP Deskjet 2700 series software from the official HP website.

Check for Software Conflicts:

• Make sure that there are no conflicting software or security applications that might be interfering with the printing process.

Try Another Document:

• Attempt to print a different document or file to determine if the issue is specific to a particular document.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support