printer keeps pausing

[ejdj]

My printer is Officejet 6500 E710n-z.   i never had this problem before.  I try to print a word document and the printer "PAUSES" ... I click on "RESUME" and the status says "READY TO PRINT" and falls right back into pause.  I hooked up a new router and i know the printer is recognized with router

[sandytechy20]

@ejdj

This is a great location to get assistance! I read your post and see that your HP Officejet 6500 Printer is not printing after replacing the router. I would like to help you resolve this issue. 

Reset the printer.

1. Make sure the printer is idle, not making any sounds, before continuing.

2. With the printer turned on, disconnect the power cord from the rear of the printer.

3. Unplug the power cord from the wall outlet.

4. Wait at least 60 seconds.

5. Plug the power cord back into the wall outlet.

6. Reconnect the power cord to the rear of the printer.

7. If the printer does not turn on by itself, press the Power button  to turn it on.

8. Try printing again and note what happens.

Delete the existing print queue and add the printer.

Reset the printing system.

1. Right-click (or Ctrl + click) the blank space in the Printers list, and then click Reset printing system....

   Figure : Resetting the print system

   

2. Click Reset in the confirmation window.

3. Enter the administrator user name and password, and then click OK.

4. Wait until the printing system is reset and no devices show in the Printers list.

5. Add your printer to the list again as was done previously.

6. Try printing again.

Click here and refer the document to perform the above steps.

Let me know how it goes.

Cheers.