printer keeps printing "Printer Information Page" over and over again

[PghGrace]

I just bought a DeskJet2723e printer and so far not impressed.  Printed a few pages and information light came on.  Pressed button to get message and now the printer is printing "Printer Information Page" over and over again.  Wasting paper and ink.  Fortunately I am still able to print shipping labels and documents, but want the information light off and more so, want to stop wasting paper and ink.  What is going on?  

[Nal_NR]

Hi @PghGrace,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @PghGrace

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us

[PghGrace]

Was expecting to get an email saying my question was answered.  Never received an email, so never checked back to see if my question was addressed.  

[Nal_NR]

Hi @PghGrace,

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[PghGrace]

I do not have a private message.  I do have a message warning me of fake HP Support.  As you can see below, HP Community can be clicked on, but Private Messages cannot.  

• HP Community

 

• Private Messages

Beware of fake HP Support...