printer on/off buttom not responding

[DJ_Mix]

Hello, I hit pressed the power off button and it sank into the machine but turned the printer off, Then I went to turn it back on and it did not respond. I tried gently lifting the button thinkng it was jammed in there and the blastic top came off (no breakage).. I tried pressing the button under the plastic and still no response. I just replaced the ink and the setup and everything worked very well, Now I cant get it back on..I tired finding a schematic or something that may tell me how to remove the console cover to better see the issue with the button.. but could not find

Can anyone help.

Thanks,

[KrazyToad]

@DJ_Mix

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and I understand your concerns

This is a Hardware issue and the printer needs to be serviced

I have sent you a private message with the next course of action

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope

Thank you 😊

[DJ_Mix]

Thanks I will try this. If I dont have a maint contract on the printer will they still assist me?

[KrazyToad]

@DJ_Mix

If you do not have warranty, then you can go for a printer upgrade. But there will be a charge for the upgrade

Thank you 😊