printer or ink system problem

[Elisa420]

Problem whit HP officejet 6600

When i try to stamp the printer don't take in the paper and now give me this error:
"problema della stampante o del sistema d'inchiostro. Spegnere e riaccendere la stampante, se il problema persiste, contattare Hp"
i try to switch off the pc but the error remain.
what I have to do?

[Jay_G24]

Hi @Elisa420,

I'd like to help!

Could you translate the error?

Meanwhile, try the below suggestions -

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Try the steps in the document --Error Indicates Faulty Printhead

If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer

Keep me posted. 

And, Welcome to the HP Support Community. 

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