• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Photosmart 7520
Microsoft Windows 10 (64-bit)

I save ink and paper by setting my defaults to black ink only, fast draft and print on both sides. This used to stay set this way. For some time now it has not. I don't remember if it started after an update or what. These are the steps I follow:

Open HP Printer Assistant - select Set Preferences

Print on Both Sides - select Flip on Long Edge

select Advanced button

Print in Grayscale - select Black Ink Only

Output Quality - select Fast Draft

Select Ok, then Apply, then Ok again.

After doing this it used to stay this way forever. Now I can go right back into Set Preferences and it's gone, Help.

11 REPLIES 11
HP Recommended

I would suggest setting the properties from Windows.  Click the Windows key on your computer, type Control Panel.  Open the Control Panel, then select Printers and Devices.  In the Printers and Devices folder right click on your printer and select Printing Preferences.  Chose your desired settings, Apply, OK.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

Hi Bob, The advance settings still do not stay. Flip on Long edge is good. Any other ideas?

HP Recommended

Hmm...  I installed the Photosmart 7520 driver and tried it myself.  On the first try the "Flip on long edge" was forgotten, but the driver remembered the Black Ink Only setting.  It appears that Apply needs to be clicked for each change - it two changes are made before Apply is pressed only the last one is remembered.  Try this, it worked for me in Windows 10 x64.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

I tried this. After setting Black ink only, Apply, then Ok. I went back into preferences and it was gone again. I also tried this was the Fast Draft, same thing. IDK  The Flip is the only thing that has stayed. I think it's tryng to flip me off. 😉

So going through the control panel helped with one of the three.

HP Recommended

I am about of ideas since it now works for me. 

 

One thing - does the user you are using have administrative privledges?  It may help to do this as an admin.  If not I will ask to have some other folks weigh in on this thread.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

You lost me there Bob. How/where can I look for admin priveldges?

HP Recommended

To see the user properties go to Control Panel, User Accounts. The screen that comes up will list the user, and may say Administrator or Standard.  Microsoft recommends setting up users as Standard, but this may limit some changes they can make.  

 

If your user is set up as Standard you can click on "Change your account type".  Change your user type to Administrator.  You may need to provide an administrator password (from when the PC was originally set up) to change the privilege.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

I am set as the administrator. If want to ask other folks to weigh in that would be fine.

I really appreciate all your help Bob.  Thanks

HP Recommended

OK, I asked in a private experts group for others to chime in here.  You might also try the suggestion at the bottom of the document here:

 

Set defaults for all print jobs

Access the settings window in Devices and Printers to select settings that apply to all your print jobs.
  1. Search Windows for 'printers', then click Devices and Printers in the search results.
  2. Right-click the icon for your printer, then click Printer properties.
    Figure : Right click your printer and select Printer properties
    Right click your printer and select Printer properties
  3. Click the Advanced tab, then click Printing Defaults.
    Figure : Click Printing Defaults on the Advanced tab in Printer Properties
    Click Printing Defaults on the Advanced tab in Printer Properties
  4. Change any settings you want as defaults in the Printing Defaults window, then click OK.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.