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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- printer preferences will not stay set

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04-11-2018 10:27 AM
I save ink and paper by setting my defaults to black ink only, fast draft and print on both sides. This used to stay set this way. For some time now it has not. I don't remember if it started after an update or what. These are the steps I follow:
Open HP Printer Assistant - select Set Preferences
Print on Both Sides - select Flip on Long Edge
select Advanced button
Print in Grayscale - select Black Ink Only
Output Quality - select Fast Draft
Select Ok, then Apply, then Ok again.
After doing this it used to stay this way forever. Now I can go right back into Set Preferences and it's gone, Help.
04-11-2018 10:45 AM
I would suggest setting the properties from Windows. Click the Windows key on your computer, type Control Panel. Open the Control Panel, then select Printers and Devices. In the Printers and Devices folder right click on your printer and select Printing Preferences. Chose your desired settings, Apply, OK.
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04-11-2018 03:08 PM
Hmm... I installed the Photosmart 7520 driver and tried it myself. On the first try the "Flip on long edge" was forgotten, but the driver remembered the Black Ink Only setting. It appears that Apply needs to be clicked for each change - it two changes are made before Apply is pressed only the last one is remembered. Try this, it worked for me in Windows 10 x64.
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04-11-2018 07:18 PM - edited 04-11-2018 07:22 PM
I tried this. After setting Black ink only, Apply, then Ok. I went back into preferences and it was gone again. I also tried this was the Fast Draft, same thing. IDK The Flip is the only thing that has stayed. I think it's tryng to flip me off. 😉
So going through the control panel helped with one of the three.
04-11-2018 10:47 PM
I am about of ideas since it now works for me.
One thing - does the user you are using have administrative privledges? It may help to do this as an admin. If not I will ask to have some other folks weigh in on this thread.
I am not an employee of HP, I am a volunteer posting here on my own time.
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04-12-2018 01:02 PM
To see the user properties go to Control Panel, User Accounts. The screen that comes up will list the user, and may say Administrator or Standard. Microsoft recommends setting up users as Standard, but this may limit some changes they can make.
If your user is set up as Standard you can click on "Change your account type". Change your user type to Administrator. You may need to provide an administrator password (from when the PC was originally set up) to change the privilege.
I am not an employee of HP, I am a volunteer posting here on my own time.
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04-12-2018 04:44 PM
OK, I asked in a private experts group for others to chime in here. You might also try the suggestion at the bottom of the document here:
Set defaults for all print jobs
- Search Windows for 'printers', then click Devices and Printers in the search results.
- Right-click the icon for your printer, then click Printer properties.Figure : Right click your printer and select Printer properties
- Click the Advanced tab, then click Printing Defaults.Figure : Click Printing Defaults on the Advanced tab in Printer Properties
- Change any settings you want as defaults in the Printing Defaults window, then click OK.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.