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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- printer stopped printing

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06-27-2022
07:16 PM
- last edited on
06-28-2022
06:45 AM
by
VictorS
HP OfficeJetPro 9010 series, URL:https//192.168.0.11, stopped printing and I get error message telling me it is unable to print and to check my printer. I don't know what happened or how to fix it. Need help.
07-01-2022 12:59 PM
Hi @odomd
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing issues with your printer. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
May I know if you are using hp smart or full-featured drivers?
How is the printer connected?
Are you using any security software?
Let me know.
Thanks!
I am an HP Employee