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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- printer won't finish printing

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12-20-2018 03:50 PM
when i go to print, the printer will start to print then stops. it will then spit the paper out and only a quarter of the printing is done. i have try the scan doctor and it did not help.
12-22-2018 01:34 PM
Thank you for joining HP Forums.
It's a pleasure assisting you in finding answers to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
Is the copy working fine?
Any hardware or software changes made in the printer?
Are you using genuine HP Ink cartridge?
I suggest you do a Hard Reset
(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Update the firmware for the printer using this link: https://support.hp.com/in-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/model/7599657...
Restart the printer.
Try to print if the issue persists, I recommend you delete the driver at the root level and Install the drivers, follow the steps below:
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
Then, Click on this link: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-deskjet-3630-all-in-one-printer-series... to download and install the HP DeskJet 3630 series Full Feature Software and Drivers.
Try to print.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee