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HP Recommended
HP Officejet Pro 8100
Microsoft Windows 10 (64-bit)

I just got this printer. It is new but had the wrong power cord. At step 5 of the installation, the alignment page won't print.

1 REPLY 1
HP Recommended

@fesohcguy

Thank you for joining the HP Community

 

Could please let me know from where did you purchase the printer?

 

You can try contacting the seller.

 

Or 

 

I would personally suggest you contact our HP Support. 

 

Click here: https://support.hp.com/us-en/contact-hp?openCLC=true

 

Make sure you select the Country and Region.

 

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.