printer wont print

[divep]

after replacing a hp 364 ink from argos .,printer wont print  ?

[Kumar0307]

@divep

Welcome to the HP Support Community!

• Have you tried making a standalone copy and check if that works?
• Which ink cartridge did you replace, Black or color? 

Step 1: Use compatible ink cartridges

Step 2: Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.

2. Wait at least 60 seconds.

3. Reconnect the power cord to the rear of the printer.

4. Turn ON the printer, if it does not automatically turn on.

5. Wait until the printer is idle and silent before you proceed.

Step 3: Update the printer firmware

Click here to download and install the latest firmware from your computer.

Click here to know different methods of updating printer firmware.

Step 4: Clean the printhead

1. Make sure that plain white U.S. letter or A4 size paper is loaded in the tray.

2. From the control panel home screen, touch the Settings icon (), and then touch Tools.

3. Touch the Down Arrow (), and then touch Clean Printhead. The product cleans the printheads, and then prints a test page.

4. Review the print quality on the test page.

Step 5: Perform steps 9 and 7 from this document.

Step 6: Replace the problem ink cartridge

If you have a defective cartridge or printhead, it might be under warranty. To check the warranty on your ink or toner supplies, go to Printer and Page Yield Overview, and then review the limited warranty information for your supplies.

Let me know how this goes.

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