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01-12-2019 07:55 PM
Hi, my printer just stopped working last month and I now have a new printer which is hp officejt pro 8600. I have an intant ink but now I'm trying to replace the printer in my instant ink subscription and the 8600 is not in the list. All I could find were all the 8610/20/30/40 (and so on..) series. Does anyone know if I can use any of this to continue my iinstant ink subscription?
01-13-2019 10:01 AM
Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post you need information and assistance related to adding a new printer to your Instant ink program. Don't worry we'll work together to help you find a solution.
As you have mentioned in your post that you have purchased a HP OfficeJet 8600 printer and this printer is not listed in the list of eligible printers. However, this printer falls under HP Officejet Pro 8610, 8620 & 8630 Series, so you can choose HP OfficeJet 8610 Series while enrolling your printer.
Here's the list of eligible printers: https://instantink.hpconnected.com/us/en/ (Click on Check to see if your HP printer works with Instant Ink ▸)
To know more about replacing or adding a printer to your Instant ink account, please go through this support document - HP Instant Ink - Replacing or Adding Printers to Your Account
Let me know if you need any further assistance!
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Regards,
Jeet_Singh
I am an HP Employee