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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎09-22-2020 07:43 AM

HP Recommended
Product: HP OfficeJetPro 8720
Operating System: Microsoft Windows 10 (64-bit)

Printer gives message that "The printhead appears to be missing, not detected, or incorrectly installed".  Message has appeared before, but was cured by turning printer off and on.  Help?

Category:
1 REPLY 1

‎09-22-2020 09:06 AM

HP Recommended

Hello, depending on how your setup to the printer, either ethernet or USB, can cause and issue. USB downloads and installs the print driver automatically, and works most of the time, however sometimes an updated driver can help. If you hooked up over the network, then most likely the port needs to be set to the I.P. address of the printer, for better connectivity. You may also require a newer updated driver for that as well.

 

Hope this helps, thanks.

Hope this helps, thanks.
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