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‎08-06-2021 09:36 AM - last edited on ‎08-06-2021 01:06 PM by Retired

HP Recommended
Product: HP officejet Pro 9018
Operating System: Microsoft Windows 10 (64-bit)

I keep getting error code B305Dff9 on my Office Jet 9018.  It is an intermittent problem that I can temporarily resolve by unplugging the printer for about 60 seconds then power on again and the issue is resolved for a while.  What is the error code indicating? 

Category:
1 REPLY 1

‎08-09-2021 08:38 AM

HP Recommended

Hi @DLS90,

 

I'd like to help!

 

I understand you are receiving a "B305" error on the printer screen.

 

The error indicates a firmware issue.

 

We can perform a factory defaults on the printer to resolve the issue

 

 To restore the printer to the original factory defaults

 

1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Printer Maintenance.

3. Touch Restore.

4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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