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HP Photosmart 7520
Mac OS X 10.10 Yosemite

I often print 2 pages of A5 onto each side of A4 paper. Since updating the driver, I can no longer use the "A4 borderless" setting but only "A4 Two-sided margins" under the paper handling option. This gives unacceptably wide margins which I have not been able to adjust. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Selym

Let me take a moment to thank you for posting on the HP Support Forums. 

I understand that you have an HP Photosmart 7520 e-All-in-One Printer. Post updating the drivers, the option to use the "A4 borderless" is absent and only the "A4 twi-sided margins" under the paper handling option is present. Due to this wide margins occur. 

I would like to know the following information to assist you better:

  • Did you update the drivers from the HP website or from somewhere else?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

I sincerely hope this fixes the issue. Let me know. Cheers! 

View solution in original post

3 REPLIES 3
HP Recommended

@Selym

Let me take a moment to thank you for posting on the HP Support Forums. 

I understand that you have an HP Photosmart 7520 e-All-in-One Printer. Post updating the drivers, the option to use the "A4 borderless" is absent and only the "A4 twi-sided margins" under the paper handling option is present. Due to this wide margins occur. 

I would like to know the following information to assist you better:

  • Did you update the drivers from the HP website or from somewhere else?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

I sincerely hope this fixes the issue. Let me know. Cheers! 

HP Recommended

Thanks. I deleted the printer driver and then downloaded from HP's website and reinstalled it. The problem has been resolved

HP Recommended

Hi @Selym, I am the @Chimney_83. It looks like you were interacting with @MKazi, but he is out of the office today so I'll take over from here.

 

Thanks for the reply and glad that the issue is resolved. Please do post your technical queries on our Forums for assistance. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Please do post your technical queries on our Forums for assistance. 

Good Luck.

Chimney_83
I am an HP Employee

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