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‎07-14-2020 03:42 AM

HP Recommended
Product: hp smart tank plus 555
Operating System: Microsoft Windows 10 (64-bit)

I have various PNG files added in to a word document and text boxes.
Text boxes that overlap with the outer perimeter of the PNG, even in the clear background or when tilted, makes the text darker which wouldn't be an issue but it is through the line of text. So in a line of text the top of the line is light and the bottom of the text is dark - so each letter is light at the top and dark at the bottom. I wondered if it is where the image was pasted so I changed this and some images are not doing this now and some still are...?
I need some help as I replaced my Epson inktank for this HP ink tank for my home greetings cards business and really regretting it at the moment due to the loss of materials and unpredictable print quality.
I have an HP Smart Tank Plus 555

1 REPLY 1

‎07-16-2020 03:06 PM

HP Recommended

@youmeisla

 

Welcome to the HP Support Community.

 

Do the copies come out well? Do normal documents print well?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-smart-tank-plus-550-wireless-all-in-one-series/18695928/mode...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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