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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- printing a2 envelopes

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12-16-2016 07:49 PM
I cannot print a quarter fold size , 4-3/8 x 5-3/4 Inche A2 envlops. on the manul it said that support this envelops but I can get the pinter to show the size or to recoete
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Accepted Solutions
12-17-2016 03:19 PM
Hi! @ashoell, Thanks for stopping by the HP Support Forums!
I understand that you are unable to print 4.3X5 or 5X3.4 inches on your printer.
Try few steps recommended below.
To begin printing on the custom paper size, select the new size for the print job.
Load the custom-size paper into the paper input tray.
Open the item you want to print.
Click File, and then click Print.
In the Print window, click Preferences, Properties, or Printer Properties.
Click the Paper/Quality tab.
If Paper Size displays, select the new custom paper size in the Paper Size drop-down menu.
If Paper Size does not display, click Advanced, and then select the new custom paper size in the Paper Size drop-down menu.
Click OK to close the Properties dialog box, and then click OK or Print to print the document.
Refer this document to know how to print custom paper size.
Let me know if this works!
Have a beautiful day ahead! 🙂
A4Apollo
I am an HP Employee
12-17-2016 03:19 PM
Hi! @ashoell, Thanks for stopping by the HP Support Forums!
I understand that you are unable to print 4.3X5 or 5X3.4 inches on your printer.
Try few steps recommended below.
To begin printing on the custom paper size, select the new size for the print job.
Load the custom-size paper into the paper input tray.
Open the item you want to print.
Click File, and then click Print.
In the Print window, click Preferences, Properties, or Printer Properties.
Click the Paper/Quality tab.
If Paper Size displays, select the new custom paper size in the Paper Size drop-down menu.
If Paper Size does not display, click Advanced, and then select the new custom paper size in the Paper Size drop-down menu.
Click OK to close the Properties dialog box, and then click OK or Print to print the document.
Refer this document to know how to print custom paper size.
Let me know if this works!
Have a beautiful day ahead! 🙂
A4Apollo
I am an HP Employee