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HP Recommended
deskjet 2540
Microsoft Windows 10 (64-bit)

I have problems printing from excel. I can print from every other thing. I guess it is a Microsoft issue, but hope you guys can help me out. Very frustrating. It comes up with an error that it could be "not enough memory", "bad connection". Hope to get some help 🙂

sincerely

Max

1 REPLY 1
HP Recommended

@MR_MAX

 

Welcome to the HP support community.

 

I u nderstand that you are unable to print from Ms Excel.

Did you try to print from differemt application and check, like Ms Word, PDF ect?

 

Meanwhile:- 

Use HP Print and Scan Doctor to fix connectivity and printing issues.

Download HP Print and Scan Doctor.

  1. Run HPPSdr.exe from the download location on your computer.

  2. Once HP Print and Scan Doctor opens, click Start, and then select your printer.

    • If your printer is not in the list, turn it off and on, and then click Retry.

    • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

  3. If a screen prompts you to turn on printer updates, click Yes.

  4. If a screen prompts you to make your printer the default printer, click Yes.

  5. Try to print..

If the issue persists, uninstall and reinstall printer driver.

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer driver using HP Smart app

Click here to download HP Smart app.

 

Let me kow how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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