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‎11-12-2018 10:51 AM

HP Recommended

My HP office jet pro 6968 will not print Word Docs all of a sudden. Help!

1 REPLY 1

‎11-13-2018 03:08 PM

HP Recommended

@TKO8665

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

As I understand, your printer does not print Word documents, 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

What is the error message?

What is the operating system on the PC? 

Did you check the print settings? 

Have you tried printing a different Word Document? 

 

Once I have the information, I'll help you further,

Cheers!

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