printing on glossy paper - red colour is too saturated

[Bilbo-Butler]

This is the first occasion we have tried to print pictures onto photographic paper - the images are a collage created in MS publisher and are mostly fine, but... the reds / pinks are too vibrant.

We have tried copying a photograh directly from the printer... there the reds were unsaturated.

Any advice gratefully received... thanks

P.S. have just upgraded drivers in response to an auto-message from HP - went fine

[The_Fossette]

@Bilbo-Butler,

Welcome to the HP Support Community!

• Are you using HP glossy photo paper?
• Have you tried printing with a different photo paper?

Meanwhile, I recommend you follow the below steps to clean the printhead and check if it helps.

1. From the printer control panel, open the Setup  menu.

2. Open the Printer Maintenance menu.

3. If necessary, open the Tools menu, and then touch Clean Printhead.

   A test page prints.

   

4. Examine the test page.

   • If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.

     NOTE: 

     If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.

   • If the print quality is acceptable, touch Done.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!