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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Hp 7640
Microsoft Windows 10 (64-bit)

Wanting to print legal paper on the HP 7640 released the tap but will not print keeps telling me to close the tap.

1 REPLY 1
HP Recommended

@Gayla2 

 

User Guide - Page 13

 

If you have not done so, after you load the legal paper as illustrated in the User Guide,

Change the paper size setting on the Printer Control Panel, then check / update the settings in the print driver

 

Check / Adjust / Retain the Paper at the Printer Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control Panel,

Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom

 

Set the Preferences - Windows

 

  1. The following assumes the Full Feature Software has been installed.
  2. Check / enable the printer as the “Default Printer”
  3. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

 

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Set as Default

 

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >

Tab Printing Shortcuts > Click / Highlight preferred shortcut > Click Apply > Click OK to exit

 

If the printer software supports the feature, change the settings as desired, then use “Save as” to create a Custom Shortcut.

 

OR

Windows key + S (search for) Printers and Scanners

Left-Click on (your) Printer > Manage >

Printing Preferences

Select a shortcut and / or set “preferred settings” for paper, source (tray), other settings

Optional (if / as supported on the printer): Save As > enter a name for your custom shortcut

Click OK to save the preferences

 

 

Reference and Resources – Places to find help, solve problems, and learn how to use your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 7640 e-All-in-One Printer series

 

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We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.