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HP Recommended
Officejet 4650
Microsoft Windows 10 (64-bit)

Printer doesn't print, tried going through Virtual agent, none of the methods fixed it, tried print and scan doctor and it just says everything is fine except when I do the test print. When I try to print it just gets stuck in queue saying "error-printing"

1 REPLY 1
HP Recommended

@pfiduccia, Welcome to HP Support Community!

To be able to assist you better, I'd like to know the following-

  • How is the printer connected to the computer?
  • Which application are you trying to print from?
  • Did you make any changes to the printer or the computer recently?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.