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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-12-2019 07:25 PM

HP Recommended
Product: HP InkJet Printer
Operating System: Microsoft Windows 10 (64-bit)

cannot print from Publisher a color greeting card.  I have removed the printer, turned off the computer, waited 2 minutes and reinstalled the printer.  I still cannot print a color greeting card.  It prints in grayscale.  I

1 REPLY 1

‎06-15-2019 12:53 PM

HP Recommended

@Rose-Martini,

 

Welcome to the HP Support Community! 

  • What is the exact model for your printer?

Follow the steps in the below article to find the product details.

 

https://support.hp.com/in-en/document/c03770424

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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