purchased a 5544 for 5 months ink trial in argos, they provided 5640 saying hp will honour ink trial

[tommymordecai01]

Hi I purchased a 5544 for 5 months ink trial in argos, they provided 5640 saying hp will honour ink trial as hp have provided all argos with the change of stock. Tried calling hp but their number is off over the weekend. Can someone advise how to access the 5 month ink trial, what do we need to do.

Regards,

Tommy

[ShlomiL]

Hi,

With the purchase you should get a promotion code for the 5 months trail.

Upon enrolling your printer you should provide the Promotion Code for the provided offer.

You may follow these steps to enroll the printer by selecting the required plan, during the final step provide the included Promotion Code.

If you've already completed the enrollment you will need to contact HP Support.

You may follow these steps to eroll the printer wit Instant Ink:

https://support.hp.com/gb-en/product/hp-instant-ink-series/5264756/model/5401249/document/c03767639

If you have already enrolled the service follow these steps to ensure the promotion was accepterd or contact HP to update the promotion if required:

https://support.hp.com/gb-en/product/hp-instant-ink-series/5264756/model/5401249/document/c05029980

Regards,

Shlomi

[tommymordecai01 · Accepted solution]

Thank you for the help. No code has been provided to me from argos or within the hp booklet. I am reluctant to set up the printer just incase they are talking rubbish.

Update:

After speaking to Aiden and Norbert I managed to get this resolved. Norbet talked me through the set up of my printer and exceeded the 5 months free ink to 8 months as a gesture of good will and for signing up with the ink programme. Very happy indeed!

🙂

[sphilip2017]

I also got the same issue. Argos Supplied the 5640 , Pl let me know how to add the 5 months free trial.

No codes in the printer pack for 5640. Thanks