"B80B4696 error code on Envy Inspire 7900

[tstark17859]

After moving printer to a new location, getting B80B4696 error code.  Not able to get to screen to consider joining a wifi network.  Have plugged and unplugged printer multiple times, even after hours.  Please advise

[A_Gayathri]

Hi @tstark17859 ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The error code "B80B4696" on an HP Envy Inspire 7900 printer indicates a hardware or firmware issue. Here are some steps you can try to troubleshoot and resolve the problem:

Power Cycle:

• Turn off the printer and unplug it from the power source.
• Wait for at least 2-3 minutes.
• Plug the printer back in and turn it on.

Check Connections:

• Ensure all cables are securely connected to the printer.
• Make sure there are no loose connections or cables.

Reset Printer:

• Look for a reset button on the printer or in the printer's manual.
• If there is a reset option, press it and see if the printer restarts without the error.

Update Firmware:

• Check if there are any firmware updates available for your printer model on the official HP website.
• If updates are available, follow the instructions to update the firmware.

Factory Reset:

• Perform a factory reset on the printer. Be aware that this will reset all settings to their default values.
• The method for doing this may vary, so consult your printer manual for instructions.

May I Know If you have changed the region?
 

I hope this helps. 

Take care and have a good day.-

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