"Check your account" printer error

[kl0812]

My printer has worked fine for 3 years. Today I went to print and the app says "check your account". I logged into my account on both the app and website and there is no notifications. A new cartridge has already been loaded. I tried all the steps outined in previous posts and nothing is working(

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are getting error message to check instant ink account. I also see that you have not subscribed to instant ink.

Please follow the steps listed below to remove and set up web services:
1. Open the embedded web server (EWS):
a. Find out the IP address or hostname of the printer by pressing the Information button (i) to print an Information page.
NOTE: The printer must be on a network and must have an IP address.
b. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the web browser: http://123.123.123.123.
2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section.
3. Click Remove Web Services.
4. Click Yes to remove Web Services from your printer. 

). This is very frustrating

[Kuroi_Kenshi]

Hi @kl0812,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand you’re seeing a “Check your account” message even though your printer has worked fine for years and you’re not subscribed to Instant Ink. Let’s go through a few steps to clear the account lock and reset the connection.

Confirm you’re signed in using the same email the printer was added with
Open the HP Smart app > Account > check if the email matches the one originally used.
If you signed in with a different email, the printer may show this error.

Turn off “Print Anywhere” if it’s active
Open HP Smart > Printer Settings > Advanced Settings (EWS).
Go to Web Services > Print Anywhere > Turn Off.
This can stop messages related to HP account services.

Remove Web Services completely
From EWS (printer’s IP page in a browser):
Web Services tab > Remove Web Services > Confirm.
Wait until the printer prints a Web Services removal page.

Power cycle the printer after removal
Turn the printer off and unplug it for 30 seconds.
Plug it back in and turn it on before re-setting Web Services.

Re-enable Web Services
Go back into EWS > Web Services > Enable/Set Up.
Let it finish and print a new info sheet.

Make sure the printer date/time is correct
EWS > Settings > Preferences > Date & Time.
Incorrect date/time can trigger cloud/account errors.

Check for firmware updates after Web Services reset
Printer panel > Setup > Printer Maintenance > Update Printer.
If available, install the update and reboot the printer.

Avoid signing up for Instant Ink during setup
When Web Services restarts and shows promotions, skip/decline any subscription screens.
The printer should work normally without subscribing.

I hope this helps.

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Best regards,