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‎10-26-2020 11:41 AM

HP Recommended
Product: HP Officejet Pro 6230
Operating System: macOS 10.15 Catalina

I am getting this popup now, and am not able to print at all. 

Screen Shot 2020-10-26 at 7.23.06 AM.png

 No HP support team to contact makes my decision easy, I will never buy another HP product when this dies.

7 people had the same question
3 REPLIES 3

‎10-26-2020 04:40 PM

HP Recommended

“HPSmartPrint.framework” will damage your computer.

 

Error message on iMac with HP Laser Jet P2015. Yes, I know it's old but it works so why not help save the planet and keep on going... Seems like there's no longer a driver...?!

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‎10-26-2020 04:47 PM

HP Recommended

I have the same problem with a HP Laser Jet P2015. I opened up the HP P2015 printer screen (System Preferences, Printers & Scanners, then open the printer screen) clicked on settings and ticked the "Use Generic Printer Features" box. I don't get all the features I used to but at least it works without getting the malware pop-up.

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‎10-28-2020 07:51 AM

HP Recommended

Still getting the pop-up, but at least I can print.  Thanks.

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